Refund Policy

Approved returns will be refunded in the form of online shopping voucher, which can be used for future purchases at The Canopy Room.

If you wish to request a return or exchange, kindly ensure you have unboxing photos and video as proof of the product condition upon receipt.

Please send the photos and video along with your order details to our Customer Service via WhatsApp at +62 851-2334-3460. Our team will review your request and assist you with the next steps.