Your cart is empty
You may check out all the available products and buy some in the shop
Return to shop
Returns & Exchange Policy
- We offer a 7 days return or exchange policy after the package is received. Please Email Us to receive your return & exchange code confirmation before processing any return or exchange.
- Items must be in the same condition they were purchased in; labels are still attached and be in perfect condition (unworn, unaltered, and unwashed).
- Sale & other special deals items are not exchangeable or returnable.
- Purchases made with gift-cards are not exchangeable or returnable.
- Video proof must be provided for complaints.
- All return or exchange shipping fees will be borne by customers, including the shipping fee to send exchanged items back to customers.
- Valid tracking information and receipts must be provided for a return or exchange to be accepted.
- Returns and exchanges can only occur once.
- We do not issue cash refunds. Refunds can only be issued in the form of gift card.
- We reserve the right to reject any return or exchange even if conditions above are met to prevent any abuse of our returns system.
- If you wish to request a return or exchange, kindly ensure you have unboxing photos and video as proof of the product condition upon receipt.
- Please send the photos and video along with your order details to our Customer Service via WhatsApp at +62 851-2334-3460. Our team will review your request and assist you with the next steps.